A product from Olympia Software Solutions → Two decades of secure engineering
PRODUCT Olympia Concierge

Your business is open
24/7. Even when
you're not.

Olympia Concierge is a 24/7 AI assistant trained on your business — your services, your prices, your policies, your tone. It answers customer questions on your website, email, WhatsApp, and Instagram DMs. Books appointments. Captures leads. Sounds like you, not a chatbot.

48h
From signup to live
$0
Setup fees
0
Engineers required
What Concierge does

Six jobs. All at once. Across every channel your customers use.

We trained the engine on your real business — your services, your pricing, your tone, your edge cases. Then we deploy it everywhere your customers reach out. The result is a business that responds in 30 seconds instead of 30 hours.

01

Answers customer questions

Trained on your services, hours, prices, location, policies, FAQs — anything a customer might ask. Doesn't make things up. Escalates to you when it genuinely doesn't know.

Concierge · Today
Conversations42
Resolved without you38
Escalated to you4
Avg response time8 sec
02

Books appointments

Connects to your Google Calendar, Calendly, Acuity, or Square Appointments. Customer asks for a slot — Concierge offers options, books the meeting, sends confirmation. Done.

Bookings · This week
Appointments booked31
Reschedules handled7
No-show prevented (reminders)12
Calendar conflicts0
03

Captures leads

Every customer interaction is logged. Concierge qualifies leads with the questions you'd ask, tags them by service interest, and pushes hot leads straight to you via SMS or email.

Leads · Last 7 days
New leads67
Qualified43
Hot — alerted you9
Avg lead value$1,240
04

Works on every channel

Same brain, same answers, every place customers reach you: website chat widget, email auto-responder, WhatsApp Business, Instagram DMs, Facebook Messenger, SMS.

Channels active
Website chatLive
WhatsApp BusinessLive
Instagram DMsLive
Email auto-replyLive
SMSOptional
05

Sounds like you

We don't ship a generic bot. The voice is tuned to your business — formal or casual, technical or friendly, brief or detailed. Customers won't realize they're not talking to your front desk.

Voice tuning
Trained onYour past replies
ToneCustom per business
Brand voice match94%
AI-detector riskLow
06

Learns and improves

Every conversation Concierge handles teaches the system. You review the escalations and corrections weekly. The bot gets sharper every week — and you only spend 15 minutes reviewing it.

Learning · This month
Knowledge entries added23
Corrections applied8
Self-resolution rate92% → 96%
Your review time12 min/week
How it works

48 hours. Three steps. Concierge is live.

01

Tell us about your business

30-minute call to capture your services, pricing, hours, policies, tone, and any edge cases. Send us your existing FAQs, past email replies, and a few sample customer conversations.

02

We train & deploy

Our team builds your Concierge in 36 hours — trains it on your data, configures the channels, sets up bookings + lead capture. You'll test it on Day 2.

03

Go live

We deploy to your website, WhatsApp, Instagram, and email. You watch live conversations from a dashboard, jumping in only when needed. Most businesses see Concierge handling 90%+ within a week.

Pricing

Pick a size. Add channels. Cancel anytime.

Solo

For solo operators & small shops

Up to 500 conversations / mo

$299 / month
/ month
  • One channel (website OR WhatsApp)
  • Up to 500 conversations / month
  • Calendar booking integration
  • Lead capture + email alerts
  • Email support
  • Cancel anytime
Get started
Scale

For multi-location & franchises

All channels, multi-location

$1,499 / month
/ month
  • All channels (website, WhatsApp, IG, email, SMS, FB)
  • Multi-location routing
  • Custom integrations
  • Dedicated CSM
  • SLA-backed uptime
  • White-label dashboard
  • Custom reporting
Get started

Stop missing customers
at 9pm on a Tuesday.

Most businesses lose 30–40% of inquiries because they don't reply fast enough. Concierge replies in 8 seconds. Always.